Your questions answered: Is a text message good enough?

By Jeff Salton on May 11th, 2018
  1. Fire, Emergency & Incidents
  2. Incident Investigations



Would a text message be regarded as legal for the purposes of notifying a safety incident (to an organisation) and for notifying corrective action to be taken (from an organisation)?


Yes, it would. As a text message maintains a temporary record of a notification, it would be a suitable method of communication in notifying a safety incident to an organisation, or in notifying corrective action to be taken from an organisation.

However, as best practice, this should also be followed with a more permanent form of notification (e.g. letter or email), which should also be the case for more serious incidents.


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