Your questions answered: Have we left our receptionists high and dry?

By Portner Press on October 25th, 2018
  1. Work Health & Safety Act
  2. Workplace health & safety regulations


We have a reception desk that can seat up to four people but my staff members say the desk is too high. Is there a regulation that covers the correct measurements of a reception desk?


A person conducting a business or undertaking (PCBU) has a duty to ensure the health and safety of their employees. This duty extends to workplace design.

There are no standardised specifications that apply to workstations in legislation, regulations or codes of practice. However, the Code of Practice – Managing the Work Environment and Facilities provides guidance on the relevant considerations for workstation design.

The Code is available at:

Australian Standard 3590.2 Screen-based workstations – Workstation furniture provides further detailed guidance.

You may also wish to engage an ergonomic assessor.

Chapter W4 Workplace Design, Modification and Purchasing in the Health & Safety Handbook is also a useful resource on workplace design.

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