Q: What is the correct procedure for people using the stairs in a workplace? Where do workers position themselves when walking up the stairs, and when walking down the stairs?

A: When using stairs, people should be positioned on the left-hand side holding a handrail. Preferably, there should be no talking or other distracting behaviour while going up and down.

Please note: The answer is correct at the time of publishing. Be aware that laws may change over time. Refer to Working at heights for current advice.